How does Teleroute verify the data?
Depending on the level of verification, the checks will be done by Teleroute or a third party by cross checking the information provided by the user against external public and business databases. Also, there might be additional checks during direct contact with the customer, and even additional documents from an external party confirming the identity of the customer.
What are the different levels?
The entire Teleroute customer base is categorized into 3 levels of verification which indicate to which extent Teleroute has verified the information about the customer:
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Teleroute is currently doing additional safety checks on this Company that is a new customer .
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Level 1: Teleroute has verified that the company name and address are correct, and that the company has been in business for more than 6 months.
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Level 2: Teleroute can confirm that all of the following company details have been verified:
- phone number
- email address
- VAT number or Company registration number
- business address
- We have verified that the company has been in business for more than 6 months.
Moreover, Teleroute has also had direct contact with the customer either through field sales or through telesales.
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Level 3: Teleroute is in possession of a valid copy of one or more certificates that belong to this company. These certificates are issued by formally recognized organizations . Examples include:
- AEO
- ISO
- TÜV
- An audit certification
- Transport Insurance
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