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Reliability

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Teleroute’s Code of Conduct, e-Confirm and the International Business Security Panel are tools aimed at ensuring correct business conduct and high-quality services from every member of its community. The Code of Conduct and e-Confirm are not mandatory tools but they do enhance your position as a trustworthy company and will increase your business success. The Business Security Panel monitors and regulates the behaviour on the Freight and Vehicle Exchange.

Code of Conduct

The Code of Conduct is a gentlemen’s agreement between companies which, in addition to the framework of professional standards, laws, regulations, Teleroute terms & conditions and internal policies, lays down the behaviour expected of members of Teleroute’s community by accepting a set of explicit rules. By committing to the Code of Conduct, the underwriter states that all employees support the Code of Conduct in their day-to-day business activities through both personal leadership and business practice. The Code of Conduct is not mandatory, but it improves your position as a reliable customer, and consequently will increase your business success. [More info]

e-Confirm

e-Confirm is unique to Teleroute. It is an easy and secure way to confirm a deal by exchanging contact and transaction details. After negotiating a transport order found on Teleroute’s Freight and Vehicle Exchange, the consulter can use e-Confirm to quickly confirm the deal to the poster. By doing so, the poster will receive the correct details from the consulter regarding his identity thus providing a sure guarantee to the poster that the consulter is a bona fide company.
[More info]

International Business Security Panel

To ensure our customers are able to do business in a safe and secure environment, Teleroute implemented an International Business Security Panel to monitor the behaviour and professional conduct of its customers. All parties need to respect a predefined set of policies and procedures and anyone found to be in breach of our Code of Conduct may be temporarily or permanently excluded from the Freight and Vehicle Exchange. [More info]